Suppose you are a Verizon employee getting ready to open the store when a group of strangers come barging in with guns pointed directly at you with the intent of robbing the store.
How would you react or handle this scary situation?
Traditional on-the-job training would cover this scenario with other employees sitting in a classroom that would include handout with pictures and text to visualize and describe the situation. However, with VR, it can bring this scary situation to life (as a real life scenario), which greatly enhances the training above and beyond traditional classroom training. Using VR better prepares you on how to handle scary situations.